DEBTORS BOOK

The Utility allows Clinics to send secure SMS with a payment link to patients with an outstanding Invoice.
The Debtors Book is aimed at collecting funds for outstanding invoices, ie. older than a day, or for appointments that were booked outside of AutoMed.

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SERVICE FEATURES

  • Trigger an SMS to a patient with an outstanding Debt that remains unpaid.

  • Trigger an SMS to a patient that has not attended reception to make payment after their face-to face consult has been completed.

  • Trigger an SMS to a patient that for a TeleHealth Consult that is NOT linked to automated billing.

  • Payment reconciled back to Best Practice and PracSoft.

  • AutoMed Dashboard Payment Logs will advise Completed Payments.

  • Messages are sent from the Clinics designated Mobile Number.

  • Charge Card feature.

  • Reports Filter to show Debtors per Date Range, Location and Doctor.

  • 3 different Debtors Templates to communicate more relevant information easily and effectively to patients, depending on the age of their outstanding invoice or the appointment type etc.

  • Report advises Consult amount, Surcharge if applicable, Appointment Date, Invoice Date, Date SMS URL Sent, Date URL Opened.

  • BP customers, invoices will now only display once they are older than 90 minutes to avoid staff sending Debtors URLs whilst AutoMed’s automated billing is processing invoices.

  • Uses Tyro eCommerce which accommodates both Single and Multi Merchant.

  • Surcharging available.

PRICING

FREE

/month

  • Nil additional Monthly Cost

  • $0.35ea processing fee + Tyro Rate

  • Requires Approved Tyro eCommerce Merchant Account

* Available to Complete Services Solutions Packaged Users
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