ONLINE APPT. CONFIRMATION

AMS automatically sends a comprehensive SMS, immediately following appointments made either online or via the Caller ID.
The large text message can be configured not only by appointment type, but include notes specific to practitioners too, providing the ideal platform for relaying important information.

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SERVICE FEATURES

  • Configurable by appointment type.

  • Add automatic practitioner-specific notes.

  • The ideal platform for relaying important information with regards to requirements or processes specific to the appointment. i.e. TeleHealth Video or  Phone Appointment .

  • Include hyperlinks to brochures, your website, social media or any other relevant online material.

  • Essential for TeleHealth links, respiratory clinic instructions, check in processes etc.

  • SMS will trigger by default for Online and Caller ID Bookings.

AutoMed configures the booking confirmation message according to the appointment type, i.e. we would link your Healthdirect waiting room URL with instructions to a Video Consult appointment type, whenever this appt is booked online through AMS or via Caller ID it will trigger the message.

  • Up to 900 characters

  • Include hyperlinks and Unicode characters

  • Configurable per appointment type

AutoMed delivers and receives all SMS’ via a Tier 1 Enterprise Message Gateway

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