Automed Systems - Medical Reception System

Caller Identification

By Peter Demaio

AutoMed Phone

All call centres, services desks and sales companies use automated and fully integrated CRM software that identifies clients as they phone in – why are Medical Practices so far behind in technology?

If your practice is still manually identifying patients over the phone, STOP IMMEDIATELY and SIGN-UP for AutoMed’s CALLER-ID today.
Simply email “REQUEST CLI” to sales@automedsystems.com.au

AutoMed’s revolutionary Caller ID presents the patient data associated with an incoming call, allowing reception staff to quickly and accurately identify the patient.

MAKE AN ACCURATE, PERSONALISED PHONE APPOINTMENT IN 5 SECONDS

AutoMed’s CALLER-ID:

  • Identify patients immediately with real time PMS/PABX integration
  • Displays last doctor seen and demographic identifiers
  • Increases efficiency and reduces call times significantly
  • Improves experience for patients and reception
  • Supports multiple locations on a single database
  • Displays patient’s recalls due and/or appointment notes
  • Includes a real-time appointment book interface and clipboard function
  • Caters for complex appointment types with up to 4 additional resources booked automatically
  • Automatic Appointment Confirmation via SMS specific to appointment type and/or practitioner, reducing no shows and creating awareness of your online services
  • Built-in SMS feature to message patients
  • QR-code label generator for AutoMed Kiosk check-ins

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